A smarter way to trade-in your device

Get AED 300 off on the new HONOR Magic6 Pro when you trade in your old device.

Trade-in now

How it works


Visit https://honor.northladder.net/ae-en/ to book a home pickup for your trade in device, and expert will evaluate


Opt for a certified data wipe service


Get instant cash at your doorstep


Receive your exclusive trade-in offer coupon code through email


Visit https://www.hihonor.com/ae-en/shop/ and apply the coupon code upon checkout


Can’t find the answer you are looking for?

Contact Us

Trade-in your device

If the received trade-in device’s condition did not match or differ from the grade you submitted on the website, a new value will be given by our trade-in partner. If the new value does not meet your expectation, we will return your phone back.

After completing the trade-in order, the customer will receive an email from HONOR, which will show the trade-in bonus coupon code. Customers can use the code to buy related products.

If you have received the trade-in value of the old device, the old device could not be claimed back.

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.
We could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure for smartphones and tablets will be done in your presence and takes an average of 2 to 3 minutes. However, since laptop data erasure takes 1-2 hours, we will have to take it back to our central processing center. Once completed we will instantly send you a data wipe certificate as proof of data erasure.

There are 4 different grades to describe what shape your device is: Flawless, Good, Average, and Below Average. These grades are based on how your device looks and how well it works.
An accurate description of the condition of your device and its features is crucial to have a fast and smooth process, as the condition of your device impacts the amount that will be offered to you.

Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.

Your devices are sold to dealers across the UAE who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide internationally approved, military-grade data wipe service along with a digital data wipe certificate for a small fee.

For smartphones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.

We currently do not provide this service, and we recommend you back up your device before handing it over to our representative.

You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Passport (you don’t have to be a resident of the UAE to use our service)

You can drop off any time during store hours, you can find specific details on our website. For home pick up, you can schedule a date from the website and our representative will arrange a specific time for pick up.

Yes, you can sell up to 3 devices at once by creating a price requests for all of them. Alternatively, in order to save time, our representative can create the additional requests on your behalf and handle additional devices.

You can directly get in touch with us by calling or sending us a WhatsApp at 0551804804 or email us at support@northladder.com