A smarter way to trade-in your device

• Get SAR 200 off on the new HONOR Magic V2 and Magic 6 Pro when you trade-in your old device
 
• Enjoy a 10% discount on your new device when you trade in your old one! Excluding Magic V2 and PAD 9

Trade-in now

How it works

1

Provide details of your device and get an estimated price

2

Book a home pickup for your trade in device to get evaluated by an expert for a final price (Riyadh & Jeddah cities only)

3

Get instant cash at your doorstep

4

Receive your exclusive trade-in bonus code through email

5

 Visit https://www.hihonor.com/sa-en/ and apply the bonus code upon checkout

FAQs

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Contact Us

Trade-in your device

If the received trade-in device’s condition did not match or differ from the grade you submitted on the website, a new value will be given by our trade-in partner. If the new value does not meet your expectation, we will return your phone back.

After completing the trade-in order, the customer will receive an email from HONOR, which will show the trade-in bonus coupon code. Customers can use the code to buy related products.

If you have received the trade-in value of the old device, the old device could not be claimed back.

We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.
We could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure for smartphones and tablets will be done in your presence and takes an average of 2 to 3 minutes. Once completed we will instantly send you a data wipe certificate as proof of data erasure.

There are 4 different grades to describe what shape your device is: : Flawless, Average, Broken But Working and Broken But Working – Screen Damage. These grades are based on how your device looks and how well it works.
An accurate description of the condition of your device and its features is crucial to have a fast and smooth process, as the condition of your device impacts the amount that will be offered to you.

Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.

Your devices are sold to dealers across KSA who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide internationally approved, military-grade data wipe service along with a digital data wipe certificate for a small fee.

For smartphones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.

We currently do not provide this service, and we recommend you back up your device before handing it over to our representative.

You can use any of the following in original (no copies or photos):
– National ID  OR Iqama
– Driving License
– Passport (Entry Border Number)

For home pick up, you can schedule a date from the website and our representative will arrange a specific time for pick up.

Yes, you can sell up to 3 devices at once by creating a price requests for all of them. Alternatively, in order to save time, our representative can create the additional request on your behalf and handle additional devices.

You can directly get in touch with us by calling or sending us a WhatsApp at 0530871505 or email us at support@northladder.com